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Docs · Portal

The client portal, step by step.

The portal is the mailack client's self-service: usage, API keys, messages with their evidence and billing, without opening a ticket. This guide walks through every screen.

  1. 01onboarding & first login

    Assisted onboarding

    Access is requested through the site's contact form. You receive a user with a temporary password that you must change on first login; until then the portal won't let you continue.

    The temporary password expires: if you don't log in on time, request a new one from the recovery link.

    mailack portal sign-in screen with the username and password form
  2. 02dashboard

    This month's usage at a glance

    The dashboard shows the current month's usage against your contracted quota: how many messages you have sent, how much headroom remains and how usage evolves day by day.

    mailack portal dashboard showing monthly usage against the contracted quota
  3. 03api keys

    Self-service API keys

    Create your own keys without going through support. Each key is born with the scopes you choose and in the right environment: live for production, test for integration. Revocation is immediate.

    messages:sendevidence:readsuppressions:writeapi_keys:writelivetest

    The key secret is shown exactly once, at creation. Store it right then: afterwards only the prefix is visible.

    mailack portal API key list with scopes, environment and status
    mailack portal modal showing the secret of a freshly created API key, visible only once
  4. 04messages

    Messages and their evidence

    The message list filters by status and date. Each message's detail shows the event timeline and lets you download the evidence and the proof bundle, verifiable offline with mailack-verify.

    queuedsentdeferredbouncedcomplainedsuppressed
    verification./bin/mailack-verify bundle.json -eml message.eml
    mailack portal message list with delivery statuses
    Message detail in the mailack portal with the event timeline and evidence and proof bundle downloads
  5. 05billing

    Monthly statement

    Every month the portal publishes a statement in MXN: messages sent times their unit price plus the individual certificates requested times theirs. No hidden line items: what you see is what gets billed.

    messagesmessages this month × unit price
    certificatesindividual certificates × unit price
    currencyMXN
    Monthly billing statement in the mailack portal with the breakdown of messages and certificates in Mexican pesos
  6. 06account

    Your account

    From the account section you can change your password at any time. If you forget it, the portal emails a reset link to your registered address.

Don't have access yet?

Portal onboarding is requested through the contact form. Tell us about your case and we'll set you up with an initial user.

Request access