Protection and processing of personal data.

JAAK ('The Controller'), with operational headquarters and data center in Monterrey, Nuevo León, Mexico, is responsible for processing personal data provided through the mailack website and forms (mailack.com).

Through the contact and inquiry form, we collect only the following data provided directly by the data subject:

• Full name
• Company or organization name
• Corporate email address
• Estimated monthly volume of transactional or certified email
• Operational category or use case (legal, fintech, payroll, etc.)
• Details and messages transmitted in the inquiry

Personal data collected is used exclusively for the following primary and necessary purposes:

• Handling, follow-up, and response to commercial requests, quotes, and demo scheduling.
• Technical and operational evaluation for admission into pilot programs and assisted onboarding.
• Direct communication from engineering and integration support.

The legal basis for processing your personal data is the explicit consent granted when voluntarily submitting the contact form expressing commercial or technical interest in the service.

Data collected via the contact form will be retained for the time strictly necessary to address the preliminary inquiries or for a maximum period of 12 months if no service contract is formalized, after which it will be securely deleted.

The Controller does not sell, rent, or share personal data with unauthorized third parties. All submitted information remains within JAAK's infrastructure environment in Mexico. No commercial transfers to third parties take place.

As the data subject, you have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights), as well as to revoke your consent at any time. To exercise any of these rights, please send an email to hola@mailack.com specifying your name, registered email, and specific request.